6 Replies Latest reply: Jan 7, 2012 10:17 AM by chris78p RSS

    Uninstall PSE 10 how to deactivate

    chris78p

      I have had PSE 10 installed on my PC running Windows XP with service pack 3 for about 3 weeks now.  Everything worked fine until 3 days ago now when I get the welcome screen and click on edit I get 2 error messages the first is "This application failed to start because onONE TOOL BOX 2.dll was not found.  Re-installing the application may fix this problem."  The second message is "This application failed to start because on ONE CORE FOUNDATION.dll was not found.  Re-installing etc."  I inserted the installation disk 1 and it says that it will unstall PSE 10 but first to deactivate and remove any serial number used when installing.  Do I need to do this even though I am re-installing on the same computer? and if so how do I do this?

      Thanks in advance for any help anyone can give. chris78p