This is a continuation of my discussion on Videos don't display in PRE10 organizer.
The videos are from PRE10 classroom in a book. The first frame in the thumbnail is not displayed. Double clicking on the videos opens the video properly. Tthe video is properly displayed in the PRE10 Projects editor. II am trying to escalate this problem to Adobe via their tech support. I sent them a clip with mp4 extension. They were able to duplicate the problem. If I change the mp4 extension to avi the first frame of the video is displayed.
Anybody have any similiar expereiences.
Ephraim, please do not start a new thread on the same topic. It makes it very hard to follow the discussion and to figure out what we've already recommended and you've already tried.
Please continue this discussion in this thread to avoid this type of confusion.