1 Reply Latest reply on Jan 6, 2012 4:03 PM by Steve Grisetti

    AVCHD lite mp4 videos are blank in PRE10 organizer

    EPHRAIM GITELMAN Level 1

      This is a continuation of my discussion on Videos don't display in PRE10 organizer.

       

      The videos are from PRE10 classroom in a book.  The first frame in the thumbnail is not displayed.  Double clicking on the videos opens the video properly. Tthe video is properly displayed in the PRE10 Projects editor.  II am trying to escalate this problem to Adobe via their tech support.  I sent them a clip with mp4 extension.  They were able to duplicate the problem.  If I change the mp4 extension to avi the first frame of the video is displayed.

       

      Anybody have any similiar expereiences.