did you download adobe digital edition to your computer yet?
Let me expand on this answer a bit. I'm going to make some assumptions
based on the original message: a Windows environment and some 'missing
steps' in the process. Please pardon me if, in making these assumptions, I
either re-state the obvious or seem to insult your intelligence. That's
not my intention. But I can't address a specific problem with such general
information, so I'll start at the beginning and we will have common ground
The process of transferring a library ebook starts with making sure that
the environment the transfer takes place in is complete and functioning.
This process is the same logically as it is with your Android device,
except it's computer-based and uses different software.
If you're going to read the ebook on your computer, you need to have ebook
software on your laptop: it appears that Adobe Digital Editions is the
product that your library expects to see on your computer. ADE is
downloadable directly, but you should go to Adobe's website and register
there. Create an Adobe ID and password that you will use in the rest of
the process and, if you have one, with your ereader. Download ADE and get
it up and running. Once it functions, you can exit from it.
At this point, log into the library and request a download in .epub
format. Most library software will then activate a small file that
contains the location of the ebook and information about your ebook's loan
period. The library software then starts ADE on your computer and points
it to the small file. ADE takes it from there, and will go and get the
ebook and download it to your computer. You'll have the option to OPEN or
SAVE the ebook: if you OPEN it, ADE will download and open the ebook in
Reading mode, and away you go. If you SAVE it, ADE will save the ebook and
place an entry in its library in Library mode.
If you're going to transfer the library ebook to an ereader, there's more
steps. First, the ereader has to be supported by ADE software - and most
Android devices are not. There's a way around this, but let's deal with
the supported devices first. Next, the ebook should be saved in the Library.
As with ADE, you need to register the ADE-supported ereader with its parent
or manufacturer (SONY with SONY, Nook with B&N, and so on). Kindles are
not supported. Using your Adobe ID and password makes things go a LOT more
smoothly. When the registration process is complete, you should attach
your ereader to your computer and make sure that your computer software
recognizes it as some form of external device with storage. Most of the
time, it will appear as an external hard drive, but some folks report that
their system thinks it's a camera. Then, start ADE, and the device should
show up as an entry on ADE's bookshelves - the left hand panel of the
Library view. Find the ebook in your library, then drag and drop it onto
When you're done, you can shut down ADE. However, wait until your ereader
has finished its update before you disconnect it - and use your computer's
utilities to 'EJECT' the ereader - don't just unplug it.
Bumps in the road can occur at several points in the process. That's what
we deal with here a lot of the time. If they do, tell us what's not
happening and we can troubleshoot (much better than the Adobe Help Line,
Hope this helps!
Thank you. I apologize for the lack of clarity in my original message. I do have ADE on my lap top. I have successfully used it before. I was attempting to download the EPUB version via digital editions, so that I can then transfer it to my NOOK. This has so far worked for me untill recently. The last two books I have tried to download have been the same issue. The download now ling gets me a downloaded contentserv file that is only 175 kb instead of a full EPUB book file. Not sure what has changed between then and now. I even tried re-0installing my ADE in case I somehow messed that up. Thank you ~ Melissa
Lisa, this is not your problem. ADE just works with what it's given. The
key here is to tell the library that the epub file isn't complete when it's
downloaded, and that you have not had this issue with other ebooks from the
library. Their technical support function 'should' be able to figure it
out and fix the problem. OTOH, if they're located in Alaska, they might
have to import frozen code technicians from somewhere to get it done using
ice picks and scrapers....