1 Reply Latest reply on Jan 11, 2012 11:44 PM by Ankit_Jain

    Reader X - Crashing Font32.exe when opening PDF

    milleramc

      I have a computer that keep crashing when opening a pdf.

       

      The pc runs xp sp3 and reader x.

       

      I have tried the following.

       

      1. Removed plugins folder

      2. Repaired Install

      3. Set Protect Mode Off

      4. Reinstalled

      5. Cleared Temp Files

       

      Still no luck. Any suggestions?

        • 1. Re: Reader X - Crashing Font32.exe when opening PDF
          Ankit_Jain Adobe Employee

          Please let me know the following details:

           

          1. Which version of Adobe Reader are you using. Is it 10.1.0 or 10.1.1 or 10.1.2?

          2. What is the exact error message received. Could you post a screenshot of the same.

          3. Have you tried removing any external Reader font packs (such as Japanese/Chinese etc) installed on your system separately. You can try and remove the same using the Add/Remove Programs from witin the Control Panel.

           

          Thanks

          Ankit