1 Reply Latest reply on Jan 12, 2012 5:18 PM by Claudio González

    Installing Reader 10.1.1 never ends

    canadien.dude

      Saw that my 9.x.x reader was out of date so went to adobe site to pull newest reader.

       

      Executed reader install [not upgrade] via the downloaded & saved install file.

       

      Install detected earlier edition of reader, and properly removed it.

       

      Install continued then to install latest reader. During the process, at approximately 70% complete, it was working on a help txt file but never made it past that point. Computer kept functioning properly for all other apps. After waiting 24hrs to be sure, I was forced to kill the adobe installer's process.

       

      Have not tried again to install, wanting to get feedback on whether this problem has been seen before.

       

      OS is fully patched Windows XP. Silverlight is NOT installed.

       

      Please indicate whether this is a known issue, possible remedies and other suggestions.

       

      Thanks!