0 Replies Latest reply: Feb 16, 2012 1:54 PM by Dave Stromfeld RSS

    Known issues with the Adobe CreatePDF Printer

    Dave Stromfeld Employee Hosts

      Hi, everyone.

       

      Hopefully if you're a subscriber to the CreatePDF service, you've discovered an incredible feature called the Adobe CreatePDF Printer. It allows you to convert ANY printable file type to PDF. You can learn more about it here. Instructions on how to set up the printer are here. It's available on Windows only.

       

      However, I did want to highlight that there are a couple of known issues with the CreatePDF Printer which we have work-arounds for.

       

      If you're having issues installing the CreatePDF Printer, please read this article: http://kb2.adobe.com/cps/904/cpsid_90492.html

       

      If you've installed the CreatePDF Printer but the printer is not working (on Windows 7 SP1), please read this article: http://kb2.adobe.com/cps/901/cpsid_90130.html

       

      Finally, if your CreatePDF Printer is appearing as "offline" in your printer list, please try this work-around: http://forums.adobe.com/message/4183649#4183649

       

      If you encounter any additional issues with the CreatePDF Printer, please don't hesitate to let us know via this forum.

       

      Thanks, and happy PDF-ing.

       

      Dave, Adobe