I am having probelm while opening a pdf from the website and it throws me the following error. Did try to do reasearch and find solution, couldn't find any useful materials.
Program: C:\Prpgram Files\Internet Explorer\IExplore.exe
This application has requested the runtime to terminate it in an unusual way. Please contanct the application's support team for more information.
Steps I am doing is:
1) I am basically opening a pdf file from a website. It throws this error for the first time. After this, the IE closes.
2) Now I open a new browser and do the same steps it produces the output without any error.
My observation: When the PDF file is downloaded for the first time, it went to the temp folder. and IE threws up the above error message. So the nexttime when the same file is requested, the IE didn't say any error and it opened the file. Now, I deleted the pdf from the temp folder and tried to access the pdf from the web site. Again, the error appeared.
Can any one let me know the real reason for this and fix for this problem.
I have windows 7 box and Acrobat 9 verion installed on my machine. This error also occurs on Windows XP box.
Do you have Acrobat or Reader installed on your system? If you have Acrobat installed then please post this query with all the details in the Acrobat forum to get a solution for your issue.
Apologies for the mentioning Adobe reader as Acrobat Reader. I have Adobe Reader 9.0 installed on my machine.
Can you please tell me the version of Adobe Reader installed your machine? This you can tell by navigating to Help-> About Adobe Reader. If possible please also share the link of the PDF which you're trying to open in the browser, so that I can try to open that on my machine as well.
Well, the version is:
Adobe Reader 9
I really cannot share the link of the pdf as the website is our internal website. Sorry for that.
Please update Reader to the latest version i.e. Reader 9.5.0 and see if the issue still exists.
You can update Reader to the latest version from this link : http://get.adobe.com/reader/enterprise/
Thanks for your reply and I updated the reader to 9.5.0 and it gave me the same error.
I also have Reader 9.5.0 on my machine. It's successfully opening following link : http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_9.5.pdf
So, you should try to open this link and see if the same issue is still there.
I tried opening your pdf and it opened successfully.
So, I think there might be some issue with the PDFs those you're trying to open. Please try to save one of those PDFs on your machine's desktop and try to open that. See if the issue still persists.