28 Replies Latest reply on Jan 15, 2012 7:21 PM by Steve Grisetti

    Premiere Elements 10 Classroom in a Book .mp4 files not showing

    tapiot Level 1

      Re: Clips not showing in organizer     

      I also am having issues using the CIB for Premiere Elements 10.

      Using the .mp4 files from lesson 01

      When loaded in organizer, they all show up as predominately magenta and green pixels

      Nothing has been changed from the standard install of Premiere Elements 10

      When the clip is dragged to the timeline, it looks okay...but it's a little disconcerting that the software does not agree with the text

       

      Suggestions?

       

      Tim T.

       

       

      I have tried this several times, each time with the same results....and it's not listed under the direct support options....

      So what's my options?  I'm not going to buy a support plan for a low-budget consumer software package and pay more than I did for the software.