Importing PPT to Captivate is causing Captivate to Crash

[Guest]

Hello Smart Folks,

I am have been successfully converting several lengthy PPT presentations to Captivate and now suddenly one is not working.  I begin from the start screen (create new...from PPT), which then opens PPT, goes through a bunch of processes and ends up with a screen where you choose which slides you want to import.  This one presentation, not any different in length from the others to my knowledge, causes Cp to freeze on that last screen (screenshot attached).  That is to say, it goes through the same lengthy import/conversion process of each slide before it freezes on that box.  When it gets to that box, it doesn't matter where I click - I have to force quit Captivate in order to move on.  The PPT file is stored locally.  I have tried others and they still work.  Am I missing something?  Oh, I am on a Mac with Cp version 5.5, PPT 2008.

Thanks!

[Lilybiri]

Hello,

Is this only the case with this one PPT? In that case, try to import not all at once, but use the Import Powerpoint Slide functionality in a blank project (you have already the resolution that you can use as I see on your screenshot).

If you have the same issue with more PPT's, perhaps something is wrong with CP. Try first to clear the cache. No solution: delete the preferences folder. It is labeled CP5.5, and its path depends on your OS. For Win7 this is the path:

C:\Users\[user name]\AppData\Local\Adobe\

[Captiv8r]

Hi there

And another approach if things just don't seem to work otherwise, is to simply play the PowerPoint and use Captivate to record it as it plays. Just as if you were recording a software demonstration.

In some cases, you may wish to use Full Motion Recording to do this.

Cheers... Rick

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