3 Replies Latest reply on Jan 16, 2012 11:19 PM by Ankit_Jain

    Adobe reader X has stopped working after autoupdate to 10.1.2 in windows 7 sp1 64 bits

    tccleeleetcc

      Hi! My PC is Windows 7 sp1 64 bits and installed adobe reader x 10.1.0 traditional chinese. Several days ago,it had been changed to new version -- 10.1.2 after autoupdate. From then on it couldn't work and clicked "adobe reader" icon in desktop then gave me a message saying "Adobe reader has stopped working",how can I do? Can every one solve it? Thanks!

       

      The Contents of Windows Event Viewer is under:

      -System
      -Provider
      [ Name] Application Error
      -EventID1000
      [ Qualifiers] 0
      Level2
      Task100
      Keywords0x80000000000000
      -TimeCreated
      [ SystemTime] 2012-01-16T15:48:26.000000000Z
      EventRecordID98171
      ChannelApplication
      Computerleekm-PC
      Security
      -EventData
      iexplore.exe
      9.0.8112.16421
      4d76255d
      AcroRd32.dll
      10.1.2.45
      4f02f76f
      c0000005
      0011292c
      1fb8
      01ccd46646ec790b
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll
      86ba9536-4059-11e1-ba94-005056c00008