What OS? What version of AE? How much RAM? When are you getting the message? What size is your comp? There's not enough info there to even guess.
Thanks for getting in contact, I'm using cs5 after effects on a
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i5
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
the weird thing is about my error is that on the imac I have 2 users, on one of the users I can import psds no problems but on the main user if I try to import a psd i get the above error message,
thanks for any suggestions or help with this issue, its a bit of a pain to have to keep switching between users to use after effects.
You've either got some permissions issues with one of the users or you're cache files are in the wrong place, or you're out of hard drive space, or your AE preferences are fouled up. If it's preferences just restart AE as the user with the problem and hold down Shift + Option + Cmnd when you launch AE and you will be prompted to delete the current Preferences file. Delete the file and try again. If you're still having problems try resetting the permissions of the problematic user. If that doesn't work and you've got plenty of drive space available, try running disk repair for that user.
thanks for the suggestions, I'll try these solutions out.
I'm getting the same error on my PC with W7 Pro 64bit.
Running AE in Administrator mode gets rid of the error for me.
That's a good temporary solution, but unfortunately when you run After Effects as an administrator, you lose the ability to drag-and-drop items into your Project window, and the Premiere Pro Dynamic Link Server won't work. It turns out the only way to truly fix the problem on PCs is to make sure your Windows User's "temp" and "tmp" folders are set to their default locations.
Message was edited by: iammichaeldavis
I had the same problem, too. Here was my solution:
1. Go to: Edit > preferences > Media and Disk Cache.
Since I'm running my boot disk on a solid state drive, I needed to keep all data (and temp) files on another disk. This menu allows you to re-target where your cache files are stored.
2. Re-target where the "Disk Cache" and "Conformed Media Cache" folder are. I re-targeted the default options to this custom scratch/cache drive to an extra 2TB disk I have that's been divided into 4 partitions... 1 of those partions is dedicated as my AE, Premiere, and Photoshop cache/scratch drive.
This is what worked for me - I hope this helps you or anyone else who has this problem in the future.
(Also, I just did this as a regular user... i didn't do it as an "Administrator", in case this extra bit of info matters)