4 Replies Latest reply on Jan 17, 2012 6:45 PM by ChriS_GFX

    ODD new issue opening files from another network machine

    ChriS_GFX
    ChriS_GFX Jan 17, 2012 6:10 PM

      okay, my setup is kind of convaluted, but this is what I have: I made the switch to Mac last year, and do all of my processing on my Macbook Pro. It has CS5 on it.

      Because I havent been able to print properly from it (an alleged driver issue, wherein my images print with a 1/4" offset), I still print from a networked Windows Vista machine in the office--and because I hated the print dialogs in CS3 & CS4, I actually still print from PS CS2

      (I know, probably seems senseless, but it works best for me). Life has been peachy.

      Now for the issue:

      Suddenly, as of today, PS on the Windows machine wont open any jpg or psd on the Mac. If I copy/move it to the Windows desktop, it opens just fine. I either get a message saying it's "the wrong type of file," or--more bizarre, when I double click a file to open, I actually get the dialog box you get when you hit ctrl-N for a new document... and this happens the same in CS2, 3, & 4. Any clue as to what the heck I've got going on?

      thanks!

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        • 1. Re: ODD new issue opening files from another network machine
          Level 4
          Tai Lao Jan 17, 2012 6:12 PM (in response to ChriS_GFX)

          This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):

          If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.


          See: 

          http://kb2.adobe.com/cps/406/kb406793.html

            Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
           
               Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.

              Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.

            If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.

          When problems arise, a lot of valuable work can be lost.

          • 2. Re: ODD new issue opening files from another network machine
            ChriS_GFX Level 1
            ChriS_GFX Jan 17, 2012 6:19 PM (in response to Tai Lao)

            thanks, never saw that--pretty bizarre that things changed all of a sudden-- it's just me & 2 machines in my home office, no server or anything & everything worked great. It was really convenient to open directly from the other machine & print!

            • 3. Re: ODD new issue opening files from another network machine
              Noel Carboni Level 8
              Noel Carboni Jan 17, 2012 6:22 PM (in response to ChriS_GFX)

              Have to ask a very basic question...  Have you rebooted the machines?

               

              -Noel

              • 4. Re: ODD new issue opening files from another network machine
                ChriS_GFX Level 1
                ChriS_GFX Jan 17, 2012 6:45 PM (in response to Noel Carboni)

                yep, both of them...aside from that, the first thing I did was to delete the prefs file, as sometimes corrects wacky behavior...still nothing