Cannot download library books using Overdrive as I am being blocked by Adobe.

[94ronjo]

When trying to download library books I am blocked because, when trying to authorise my tablet, adobe returns the following message.

"error activating device with adobe E_Adept_request_expired (error code 2004)"

Tried contacting adobe by phone and by chat and just get passed on - no help at all. Have contacted Overdrive who insist that adobe is at fault.

Initially when I first got my tablet(arnova 10G2) last November all worked well with library downloads etc until a few days ago. I had to reset my tablet with a factory upgrade and I now have this problem. I have reinstalledall necessary files (ADE comes preloaded)have checked and rechecked all settings to no avail. Adobe  just refuses to co-operate. I there anyone out there please who can assist.

Thanks

94ronjo.

PS I've even had problems trying to log in to this site despite having been a customer of adobe for more than 15 years

[lmkwan521]

I am having the exact same problem with my Kobo Vox.  What do you mean by deactivating your reader.  Can you tell me how to do this.

[jaj_111]

I would like information on my Nook. I have tried, but it says I have to authorize it, and it wont let me~~

[94ronjo]

Hi all. If you are having problems activating, invariably the answer is that you have reached the maximum actvations allowed by Adobe. To rectify this contact Adobe support and request that your device activation be put back to zero. They will do this instantly if you are using the chat option. As for deactivating a device - you will only need to do this if you no longer wish to use the device with Adobe authorisations. 

[jaj_111]

When I connect my Nook, and it wants me to authrize, I do, then it comes up with this: E_AUTH_BAD_DEVICE_KEY. I have no idea what to do now.