5 Replies Latest reply: Jun 6, 2012 2:11 AM by photodrawken RSS

    How do I deactivate Photoshop Elements 9 from a dead computer?




      I recently got a new computer to replace my old one which stopped working. I had Photoshop Elements 9 installed on the old computer and used it often, so I installed it on my new computer. However, it told me that the serial number had been used for 2 computers already (my old computer and my dad's computer) and that I needed to deactivate the old one before I can activate this one. This is impossible because the old computer can't be used anymore.


      Is there some way the serial number on my old computer could be deactivated online?


      Many thanks,