1 Reply Latest reply on Jan 23, 2012 12:51 PM by Jeff A Wright

    Error when installing CS4 on windows

    amats123 Level 1

      I had a total hard drive failure. Afer replacing my HD I downloaded my apps and am now trying to reinstall.

      Everytime I try to install, the installation program crashes halfway through and thenshuts down.

      What do I have to do? I am reinstalling CS4 with the 64 bit

       

      Here is the error log on windows:

       

      Problem signature:

        Problem Event Name:          BEX

        Application Name:          Setup.exe_Adobe Setup

        Application Version:          2.0.138.0

        Application Timestamp:          48bf0040

        Fault Module Name:          Setup.exe

        Fault Module Version:          2.0.138.0

        Fault Module Timestamp:          48bf0040

        Exception Offset:          000ab71f

        Exception Code:          c000000d

        Exception Data:          00000000

        OS Version:          6.1.7600.2.0.0.256.48

        Locale ID:          1033

       

       

      Thanks in advance!