1 Reply Latest reply on Jan 19, 2012 9:24 PM by sonal2890

    Reader 10.1.2 can't print

    CJSM12

      I have Reader 10.1.2, an HP 170t, Win7 64bit, enough space & a printer that has no print image option.  I was sent 15 pages in PDF that I need to print.  But I can't, the print option is gray.  I have been trying to solve this, I even found the info on using the  print image option on the printer, but I don't have this.  Nothing works.  How do I print the pages?     Please send help. I feel lost.

        • 1. Re: Reader 10.1.2 can't print
          sonal2890 Adobe Employee

          Dear user,

          If your print option is coming as disabled/gray, it implies your file is either secured/password protected or you don't have print rights over it.

          Check with other pdfs, I am sure that they will print fine.

          Hope you get my point and this will solve your problem.

           

          Thanks

          Sonal