0 Replies Latest reply: Jan 20, 2012 9:43 AM by felixoscar RSS

    can't update acrobat.com's mandatory update

    felixoscar

      error code #16820 - acrobat.com mandatory update available download will not install from version 2.1.0.0 to 2.3.0.0. When I try to download the update it fails with error code 16820.  I can't install the update.  Is there anyway to force the update to install.   This occurs when I use IE9 64 bit.   I do not get this error with IE9 32 bit or chrome. O/S is Windows 7 Ultimate.  Original install date is 2010.