10 Replies Latest reply on Jan 23, 2012 12:23 AM by Nanoeken

    Elements 8 install error

    Nanoeken

      I'm trying to install Premiere Elements 8 on my computer but when it starts installing and copying files an error pops up that says:

       

      Error 1402 could not open key: UNKNOWN\Components\34865792D36728C42B48B728231F7227\1D385E0A7F3223C569021B967D17E5B4. Verify that you have sufficient access to that key, or contact your support personnel

       

      I've googled it and done everything it says except the thing about resetting the permissions for the file because i couldn't find it.

       

      What should I do?