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I've seen this issue before with Windows 7. It could be related to the
security settings for the firewall that permit certain applications to
operate through the firewall. Or, it could be related to the way ADE runs
under Windows 7.
Here is one solution to the firewall issue from a post on this blog:
1. Using the search bar in Win 7, type in "Allow". This should pop
up the link to "Allow a program through Windows Firewall". Click on it.
2. Click on the button that says "Change settings".
3. If Adobe Digital Editions is listed, click it. If it is not listed -
Click on "Allow another program.." Find Adobe Digital Editions and click
4. Click on OK.
5. Open the acsm link through Internet Explorer. It should download no
Compatibility under Windows 7 appears to be an issue also. Here is text
from another post that discussed what was going on with someone else's
I run Windows 7 and had the same problem. I uninstalled and reinstalled the
program and turned off my firewall but ran into the same problem until I
right clicked on ADE in the start menu and clicked troubleshoot
compatibility. The wizard switched the settings to the Windows XP Service
Pack 2 settings and it worked brilliantly.
Hope this helps!
Thank you very much for your answer.
This morning I read about a person who used Sony ereader for PC to open an acsm file. I tried and it worked!!
So, I can only assume it is really a problem between Windows and ADE... That said, your solution would probably work.
I'm so happy I could finally open the book!