14 Replies Latest reply on Aug 2, 2012 11:11 AM by the_wine_snob

    Adobe Premiere Elements has stopped working


      I have had APE 9 for about a year and recently bought a new computer.  I re-downloaded it, using the original serial numbers and everything was fine.  I loaded up a video successfully and everything seemed fine.  I have a Sony HDR CX115 camera and use APE to edit the videos.  The new computer runs Windows 7, the older one was XP.  During the editing process, which normally takes a couple of hours, the machine crashed about 30 times and the message above was displayed.  I resorted to saving everying minute or so, and eventually got the job done.  Anyone any ideas?  Have I got one of the settings wrong.  Assume there's no problem about re-using the original software?


      Thank you


      Mel Jones

      Birds with Bottle