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6 Replies Latest reply: Feb 9, 2012 3:07 AM by boudewijndanser

Where to report faults with the Feature Request / Bug report form

nealeh Jan 23, 2012 6:06 AM

The Feature Request / Bug report form at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform does not actually provide a form for several of the products (including the two products I use (Premiere & Photoshop Elements).

But I can't find anywhere to report this problem - both the technical and customer support links direct to a 'choose type of problem' screen none of which would seem to cover the fault with that form.

Any suggestions ?

Example of the problem:

Adobe Premiere Elements - Nothing:

Adobe Encore - The proper form:

Cheers,
--
Neale
Insanity is hereditary, you get it from your children

1. Re: Where to report faults with the Feature Request / Bug report form

John T Smith Jan 23, 2012 8:57 AM (in response to nealeh)

I have NO idea if this will work... but it has been the "contact of last resort" for other issues

Possible email address for feedback adbecare@adobe.com
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2. Re: Where to report faults with the Feature Request / Bug report form

adobe-admin Jan 23, 2012 11:07 AM (in response to nealeh)

I believe those products, at least Photoshop Elements) are covered at http://feedback.photoshop.com
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3. Re: Where to report faults with the Feature Request / Bug report form

nealeh Jan 27, 2012 11:53 AM (in response to adobe-admin)

http://feedback.photoshop.com/ looks to be an overlap of functionality with the PS-CS and PSE forums here. No obvious sign that reported problems feed into anywhere central. Premiere Elements doesn't look to be a part of it. I'll try the suggested email address.

Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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4. Re: Where to report faults with the Feature Request / Bug report form

Pierre Courtejoie Jan 27, 2012 1:02 PM (in response to nealeh)

Premiere Elements is one of the programs supported on the site: http://feedback.photoshop.com/photoshop_family/products
Bugs are directed to engineers.
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5. Re: Where to report faults with the Feature Request / Bug report form

Pat Willener Jan 27, 2012 6:31 PM (in response to nealeh)

Feature requests & bug reports for Flash Player and Adobe AIR: http://bugbase.adobe.com/
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6. Re: Where to report faults with the Feature Request / Bug report form

boudewijndanser Feb 9, 2012 3:07 AM (in response to nealeh)

No idea if this is the place / if anybody from Adobe is listening (here).
But the form's email adress is bouncing...
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