2 Replies Latest reply: Jan 30, 2012 10:50 AM by ermAdobe1 RSS

    Access Denied: Adobe Reader X - Windows 7

    SE-USA Community Member

      Problem: "There was an error opening this document. Access denied."

       

      Product: Adobe Reader X

       

      Operating System: Windows 7 (Ultimate, with Service Pack 1)

       

      Description:

      • Problem first appeared after I installed Windows 7
      • I did not have this problem under Windows XP, my previous operating system
      • There is no problem opening newly created pdf files
      • Problem occurs on all pdf files that were created prior to my installation of Windows 7

       

      Current Work Around: In order to open a previously created pdf file, I have to take the following steps:

      • Open Windows Explorer
      • Right click on pdf file name
      • Select properties
      • Click on Security tab
      • Click continue (as an administrative user)
      • Click Add...
      • Enter my computer name in the "Enter the object names to select" box
      • Click OK
      • Click the "Allow full control" check-box
      • Click Apply
      • Click OK, Click OK
      • After taking these steps, I am now able to open the pdf file

       

      Issue: I have hundreds of previously created pdf files, so I don't want to have to manually grant access to each one taking all of the steps described above

       

      QUESTION: Is there a global fix that will enable me to open all of my previously created pdf files?

       

      Thank you for your support.