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1. Re: Not Capturing All windows
Captiv8r Apr 21, 2008 4:55 PM (in response to dkmiles)Hi Doug
Is what you are recording by chance web based? If so, here is likely what is happening. In a web based situation, it is often the case where you click a link and a command is issued to a server. The server then has to process the command and feed a screen or data back to the originating PC. This may happen fast enough that you don't really notice it much. But in the world of Captivate, Captivate is running very quickly on your PC. It sensed the click and snapped the picture. The problem is, the screen often hasn't had time to populate fully or at all. This provides the illusion that Captivate is missing things, when in reality, it's simply being very quick and efficient.
The trick is to supplement the automatic capture process with manual captures. You may force a manual capture at any time by pressing the key assigned to Print Screen.
Hopefully this was helpful... Rick
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2. Re: Not Capturing All windows
dkmiles Apr 22, 2008 4:33 AM (in response to Captiv8r)It is web based, so I'll give the manual capture a try.
Thanks for your help Rick.


