2 Replies Latest reply on Jan 25, 2012 8:21 PM by kmmohls

    Can't Fix Adobe Reader with Web Browser Problem

    kmmohls

      I am able to view, download, and save PDF files with no problem, but I can't view my online bank statement. There is no PDF link on the page - it opens automatically in PCs with Adobe Reader installed. I have the latest version of Adobe Reader, but I still can't view my bank statement!

       

      I looked at the LABs Workaround on this page: http://kb2.adobe.com/cps/908/cpsid_90885.html but didn't find anything helpful.

       

      I have Safari 5.1.2 and I really don't want to go back to 5.0 even if I could. I was not able to download the Firefox plugin from LABs and use Firefox. The installer would not open.

       

      I can't download my bank statement since no PDF opens and there is no PDF link on the page.

       

      I've tried the Adobe Reader Updater http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Macintosh, but when it asks me to choose the application to update, the Adobe Reader application is grayed out.