1 Reply Latest reply: Jan 30, 2012 2:03 PM by Rich Schafer RSS

    osIntegration.mount() failed error

    Rich Schafer Community Member

      I'm receiving an "osIntegration.mount() failed" error (see below) when trying to connect using my custom handler in Drive. This error only happens on the Mac.  Connection to the same CMS through Windows 7 works perfectly.  The error seems to be related to the URL entered in Drive.  For example, if I enter

       

            icms://mobiledemo.flatironssolutions.com:8443/icmsserver/repo

       

      I get the error.  However, if I enter

       

           icms://mobiledemo:8443/icmsserver/repo

       

      it works.  So at first, it appears to be related to entering a fully qualified host name.  However, I have also see it fail on a different host without a fully qualified name (e.g, icms://mtcdmtl601:8080/icmsserver/gpp_dev_repo01).  It is consistent in that if a URL works, it will always work; if it fails, it will always fail.

       

      Here's the error from the log file:

       

      2012/01/24 14:43:22,392 [ConnectionHandler-Adobe Drive-20671] INFO  GetServerInfoHandler - -->In()

      2012/01/24 14:43:22,392 [ConnectionHandler-Adobe Drive-20671] INFO  GetServerInfoHandler - -->Out()

      2012/01/24 14:43:22,520 [ConnectionHandler-Adobe Drive-20671] INFO  ConnectHandler - -->In()

      2012/01/24 14:43:22,641 [ConnectionHandler-Adobe Drive-20671] INFO  ConnectHandler - -->Out()

      2012/01/24 14:43:22,641 [ConnectionHandler-Adobe Drive-20671] WARN  DataManager - No IEventService for server ( | icms://mtcdmtl601:8080/icmsserver/gpp_dev_repo01 | icms://mtcdmtl601:8080/icmsserver/gpp_dev_repo01 | enableOfflineEditing: false | isOfflineEditing: false)

      2012/01/24 14:43:22,642 [ConnectionHandler-Adobe Drive-20671] INFO  GetAssetsHandler - -->In()

      2012/01/24 14:43:22,642 [ConnectionHandler-Adobe Drive-20671] INFO  GetAssetsHandler - -->Out()

      2012/01/24 14:43:22,649 [ConnectionHandler-Adobe Drive-20671] INFO  GetVolumeIconsHandler - -->In()

      2012/01/24 14:43:22,650 [ConnectionHandler-Adobe Drive-20671] INFO  GetVolumeIconsHandler - -->Out()

      2012/01/24 14:43:22,819 [ConnectionHandler-Adobe Drive-20671] ERROR MountService - osIntegration.mount() failed

      com.adobe.drive.data.model.DriveException: the server with uuid icms://mtcdmtl601:8080/icmsserver/gpp_dev_repo01 could not be mounted

          at com.adobe.drive.internal.biz.filesystem.mount.OperatingSystemIntegrationMac.mount(Operati ngSystemIntegrationMac.java:95)

          at com.adobe.drive.internal.biz.filesystem.mount.MountService.internalMount(MountService.jav a:144)

          at com.adobe.drive.internal.biz.filesystem.mount.MountService.mount(MountService.java:102)

          at com.adobe.drive.ui.ncomm.handler.MountServerHandler.mountServer(MountServerHandler.java:2 74)

          at com.adobe.drive.ui.ncomm.handler.AddServerHandler.handle(AddServerHandler.java:136)

          at com.adobe.csi.internal.ncomm.InvokeHandler.handle(InvokeHandler.java:88)

          at com.adobe.csi.internal.ncomm.NCommDelegate.execute(NCommDelegate.java:107)

          at com.adobe.versioncue.internal.nativecomm.host.Host.execute(Host.java:200)

          at com.adobe.versioncue.internal.nativecomm.host.ConnectionHandler.handleRequest(ConnectionH andler.java:162)

          at com.adobe.versioncue.internal.nativecomm.host.ConnectionHandler.run(ConnectionHandler.jav a:81)

          at java.lang.Thread.run(Thread.java:655)

      2012/01/24 14:43:22,824 [ConnectionHandler-Adobe Drive-20671] INFO  DataManager - java.lang.NullPointerException

       

      Any help would be greatly appreciated.