0 Replies Latest reply on Jan 25, 2012 2:17 AM by dumseb

    printing problems

    dumseb

      Hello,

      When I try to print on a canon advance IR2020 i with my softwares like Microsoft office Suite, a dialog box opens to ask me for an ID and password, as I am on a network. Everything is OK and the documents are printed correctly. With Adobe Reader X, the system doesn't open the dialog box and I cannot enter my ID/PW, then the printer driver tells me that it could not print the document. How can I solve this problem ?

      Thank you for your answer.

      Imac 2,8ghz - Macos X.6.8