5 Replies Latest reply on Feb 1, 2012 10:08 PM by VideoPep

    Presenter: Import Video Helper has stopped working


      I am trying to import videos, mostly wmv, but have tried flv and avi and have gotten the same response. I click import, select my video (which does play in the preview window), click open and immediately get a pop up that says Import Video Helper has stopped working. Any suggestions? I'm running Presenter on two computers, I've updated one of them to see if that would take care of the problem, but it didn't.