1 Reply Latest reply on May 13, 2015 3:22 PM by kglad

    Download CS5 suite - error extracting product installer 101

    JanStordahl Level 1

      purchased CS5.5 premium suite, goto my orders, click download, does nothing. Eventually found the adobe download assistant and installed, download ran for 4 hours and successfully completed, and then gives the error, error extracting the product installer 101, check disk space.  I have 40 times the space needed so that isnt the issue.  Retried the download, got the same result. Also see on other posts, reference to clicking Alternate Download Method which I also cannot find, maybe because my download link doesnt do anything? On windows7 IE9.