8 Replies Latest reply on Jan 27, 2012 11:17 AM by SOC guy

    When I open the print command page it's blank

    SOC guy

      When I try to print an online pdf document that I see on my screen and press the appropriate button to send the command to my printer (or use CTRL +P), I get the Adobe printer command page totaly devoid of words.  Just buttons with no labels.  The boxes for showing which pages are to be printed show but no words.  Pressing the button I figure must be the print command allows me to print the entire document, even if I only want one page. I have deleted Reader entirely and reloaded it.  Same problem.

        • 1. Re: When I open the print command page it's blank
          Ankit_Jain Adobe Employee

          Which version of Adobe Reader is installed on your system? Also, would it be possible for you to post a screenshot of the print dialog you are receiving.

          • 2. Re: When I open the print command page it's blank
            SOC guy Level 1

            I am using Adobe Reader X, version10.1.2

            This is one of the two versions of the print command page I get.  I got this by using CTRL+P.  The fade in commands on hover commands at the bottom of the page of the pdf document would not work - no response at all.  I will see if I can create the other empty printer command page after I send this one.

             

            Thank you for responding

             

             

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            The SOC Guy  (208) 861-9559

             

             

            Date: Fri, 27 Jan 2012 06:51:02 -0700

            From: forums@adobe.com

            To: eugenevolz@live.com

            Subject: When I open the print command page it's blank

             

             

             

             

             

             

                  

                       

                       

                       

                Re: When I open the print command page it's blank

             

             

                created by Ankit_Jain in Adobe Reader - View the full discussion

             

             

             

            Which version of Adobe Reader is installed on your system? Also, would it be possible for you to post a screenshot of the print dialog you are receiving.

             

             

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            • 3. Re: When I open the print command page it's blank
              SOC guy Level 1

              Hello,

               

              I tried to create the blank printer dialog page I had received about which I asked my question,  even going to the same document in which it happened but all I can get know is what I sent you in the last reply.  I am going into the delete program page, delete the program and reload it.

               

              SOC Guy

               

              Send a free greeting card  with SendOutCards:  I'll buy the card & the postage!Go to www.sendoutcards.com/42233

              The SOC Guy  (208) 861-9559

               

               

              Date: Fri, 27 Jan 2012 06:51:02 -0700

              From: forums@adobe.com

              To: eugenevolz@live.com

              Subject: When I open the print command page it's blank

               

               

               

               

               

               

                    

                         

                         

                         

                  Re: When I open the print command page it's blank

               

               

                  created by Ankit_Jain in Adobe Reader - View the full discussion

               

               

               

              Which version of Adobe Reader is installed on your system? Also, would it be possible for you to post a screenshot of the print dialog you are receiving.

               

               

                   Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4168646#4168646

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              • 4. Re: When I open the print command page it's blank
                Ankit_Jain Adobe Employee

                Your previous post didnt contain any screenshot. Could you please repost the same.

                • 5. Re: When I open the print command page it's blank
                  SOC guy Level 1

                  Send a free greeting card  with SendOutCards:  I'll buy the card & the postage!Go to www.sendoutcards.com/42233

                  The SOC Guy  (208) 861-9559

                   

                   

                  Date: Fri, 27 Jan 2012 07:46:00 -0700

                  From: forums@adobe.com

                  To: eugenevolz@live.com

                  Subject: When I open the print command page it's blank

                   

                   

                   

                   

                   

                   

                        

                             

                             

                             

                      Re: When I open the print command page it's blank

                   

                   

                      created by Ankit_Jain in Adobe Reader - View the full discussion

                   

                   

                   

                  Your previous post didnt contain any screenshot. Could you please repost the same.

                   

                   

                       Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4168749#4168749

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                  • 6. Re: When I open the print command page it's blank
                    Ankit_Jain Adobe Employee

                    Still blank!!!

                    Please reply using the forum (rather than from the email) and use the "Insert Image" option to insert the image.

                    • 7. Re: When I open the print command page it's blank
                      SOC guy Level 1

                      Ankit_Jain:  I have no idea how to get back to the forum, I don't deal with forums, I misplaced my password, got a new one, and may have created two passwords so I have no idea which one is usable I have wasted so much time just trying to get an answer from Adobe, I'm getting really frustrated.  I've got more to do than deal with websites that are not easy to use.  Obviously you can reach me directly and I've been able to reach you.

                       

                      Send a free greeting card  with SendOutCards:  I'll buy the card & the postage!Go to www.sendoutcards.com/42233

                      The SOC Guy  (208) 861-9559

                       

                       

                      Date: Fri, 27 Jan 2012 08:15:58 -0700

                      From: forums@adobe.com

                      To: eugenevolz@live.com

                      Subject: When I open the print command page it's blank

                       

                       

                       

                       

                       

                       

                            

                                 

                                 

                                 

                          Re: When I open the print command page it's blank

                       

                       

                          created by Ankit_Jain in Adobe Reader - View the full discussion

                       

                       

                       

                      Still blank!!!Please reply using the forum (rather than from the email) and use the "Insert Image" option to insert the image.

                       

                       

                           Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4168845#4168845

                           To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4168845#4168845. In the Actions box on the right, click the Stop Email Notifications link.

                            

                           Start a new discussion in Adobe Reader by email or at Adobe Forums

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                      • 8. Re: When I open the print command page it's blank
                        SOC guy Level 1

                        I went to the Forum I could not find where to post the image, nor could I find how to post a reply on the forum discussion page.  Obviously I don't know how to use the system. Please help me

                         

                        Subject: When I open the print command page it's blank

                         

                         

                         

                         

                         

                         

                              

                                   

                                   

                                   

                            Re: When I open the print command page it's blank

                         

                         

                            created by Ankit_Jain in Adobe Reader - View the full discussion

                         

                         

                         

                        Still blank!!!Please reply using the forum (rather than from the email) and use the "Insert Image" option to insert the image.

                         

                         

                             Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4168845#4168845

                             To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4168845#4168845. In the Actions box on the right, click the Stop Email Notifications link.

                              

                             Start a new discussion in Adobe Reader by email or at Adobe Forums

                          For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.