0 Replies Latest reply on Apr 18, 2008 8:12 AM by sjwardtx

    Win32 exception error when opening file from RH6 in RH7

      I received the following error when opening a help file (.xpj) that was developed in RoboHelp 6 in RoboHelp 7:
      An unhandled win32 exception error occurred in RoboHTML.exe [4692].

      This occurred after receiving the notice to upgrade the project since it was created in an older version. After selecting Upgrade, I received a runtime error message prompt. After clicking OK, I received the message above.

      Does anyone know how to resolve this issue so that I can open the project without any problems in RH 7?