Interesting thought, Peter. That hadn't occurred to me. Actually, the source document is in .doc format already. I tried saving it out as a .docx and generating a new WebHelp, but it appears that the new project has the same problem in the index.
Thanks for taking a stab at it anyway.
Create a folder called IndexTest.
Put a new Word doc in it with just enough content to set up an Index.
Create a new project in a subfolder and link to the document. Check the problem occurs there.
Assuming it does, zip that lot up and see the Contact page on my site. Please do not attach the zip file to an email.
I will take a look but probably not until next week. I doubt I will find anything as it seems more like a bug but at least I will try.
See www.grainge.org for RoboHelp and Authoring tips
Thanks, Peter. I did have the same trouble in the test file, so I zipped it up and sent it off to you. Thanks again for taking the time to look at it. There are some RoboHelp Support team members in India who may be interested in your response, too...
If anyone else is experiencing the same problem, the following is my rather clunky workaround. It requires creating a new index file based on the one that is linked to the Word document every time you update the index. I'm sure there are better ways to find/replace the seealso strings and import the new index file, so any suggestions for improvements to this workaround are also welcome.
- Go to the Project Manager pod.
- Expand Index.
- Right-click the index file that is linked to your word document and select Explore… to view the HHK file’s location.
- Make a copy of the HHK file and save it to your desktop or another easily accessible location.
- Open the copy HHK file.
- Open a blank Word document.
- Highlight all text in the copy HHK file and copy and paste it into the blank Word document.
- Open the Find and Replace tool in Word.
- Click More >> and check Use wildcards.
- In the Find what field, enter seealso="*"
Note: Make sure to include one space before seealso
- Leave the Replace with field blank. Do not enter any spaces or characters.
- Click Replace All.
- Highlight all text in the Word document, copy it, and replace all of the text in the copy HHK file with the text from the Word document.
- Save and close the copy HHK file. Close the Word document.
- Return to the RoboHelp Project Manager pod.
- Right-click Index and select New Index.
- Enter a new index name in the Name field.
- Check Copy existing Index and click the … button.
- Navigate to your copy HHK file and click Open.
- Click OK. Use the newly created index file as your project's default index.