16 Replies Latest reply: Oct 6, 2012 8:21 AM by the_wine_snob RSS

    No Audio with MTS file imports

    roymazz Community Member

      I've searched and read numerous threads on this topic and no one seems to have an answer. Can someone please help.

       

      Same 'ol story: When importing MTS files in PP 5.0 or 5.5 doesn't matter, not a trial version this is full version, the audio does not import with it. The MTS file plays the audio fine outside of PP. I've tried cleaning my media cache database and all of that.

       

      I'm running 5.0.3. The camera I use is a Canon Vixia HF G10.

       

      Someone is bound to have a solution out there to this. Please help!!!!!! Thank you greatly!!