3 Replies Latest reply on Jan 27, 2012 11:31 PM by Peter Grainge

    Need help deciding whether to use "Help"


      My company is interested in adding Help to our software. We want to use the content from our current User Manuals and only want to control it from one source. Since we must continue to provide the User Manuals in a printable format, the autonumbered sections, figures, and tables with associated cross-referencing and TOC generation must be maintained. Can this be accomplished with RoboHelp or any other Help software?

        • 1. Re: Need help deciding whether to use "Help"
          Jeff_Coatsworth Adobe Community Professional & MVP

          What tool are you using right now to author in & make PDFs from? RH can use FrameMaker or Word as sources for linked content.

          • 2. Re: Need help deciding whether to use "Help"
            drewwheeler Level 1

            We’re using Word. FrameMaker may be in the future.

            • 3. Re: Need help deciding whether to use "Help"
              Peter Grainge Adobe Community Professional

              You could import all the Word documents into RoboHelp and then edit there. Your printed output could be generated from RoboHelp.


              You could link to the Word documents and generate both online help and printed documentation.


              RoboHelp has multi level lists that work within a topic and you can autonumber images (figures). Cross references can be converted to hyperlinks, that is covered in the Importing pages on my site.


              The unknown is the complexity of your Word documents and how well the import / link would handle that. You would have to download the RoboHelp trial and see how it goes. The problem then would be that you will need a reasonable level of knowledge of RoboHelp but you will be beginners. This will apply to other help software. As a moderator of the forums I can see your email address and from that I can guess your location. I do know there is a RoboHelp expert in your area who would be able to advise on likely issues. That would be paid consultancy. If it is of interest to you, contact me via my site and I will put you in touch with him.


              I suspect that if your documents were in FrameMaker, there would be some advantage but then you would have two tools to learn as well as how they play with each other.


              I hope that helps you a little.


              See www.grainge.org for RoboHelp and Authoring tips