I have premiere elements installed on a macbook and pc. I want to deactivate one account and install on new macbook pro. I have read the instructions however when I go to help button deactivate is not highlighted on either the pc or mac.
Try opening a project first.
Thank you so much Steve, I have been trying to achieve this for weeks now.
Wish I had come here before contacting Adobe for support. They didn't mention this at all, only told me to contact them if I have problems re-activating on new computer.