I tried that and the same thing happened. It has been suggested to me that I uninstall the old reader first, but I'm afraid to do that in case I wont have a Reader at all.
You may want to try the following:
Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall
Uninstall all traces of any versions of Reader using Add/Remove Programs
If you want to reinstall Reader, download it from http://get.adobe.com/reader/enterprise/
I have tried everything suggested including turning off my security and removing the old version of Reader. The new installation gets as far as extracting 50% of the files, then the whole PC freezes up. I now have installed the PDF reader from 'Nuance' but would prefer Adobe. Any other solutions??
If the MS fix didn't work for you, I have no further suggestions. Except for formatting your HD and starting from zero, which I suspect you won't be willing to do just for the sake of installing Adobe Reader.
Thank you all for trying to help. I guess I'll settle for using 'Nuance'
It will be of great help if you share the "Windows Installer log" of Adobe Reader installation.
To take the Windows Installer log please follow the steps given below:
1. Enable the Windows Installer logging on your machine. ( Find the help to enable Windows Installer logging at : http://support.microsoft.com/kb/223300 ).
OR simply create the following registry key:
2. Now get the Adobe Reader Installer from http://get.adobe.com/reader/enterprise/ .
3. Now try to install Adobe Reader.
4. If Installation fails, cancel it or restart your machine.
5. Get the Windows Installer log which is created in %temp% directory. It is a file, that begins with letters "Msi" and have a .log extension.
6. Share this file.
Still no success, but was able to reinstall the original Reader 6.0 that came with the PC. I actually like the NUANCE Reader better as I can convert PDF to MSWord with that one. But thanks for your help.