2 Replies Latest reply: Jan 31, 2012 8:55 PM by Komal.Mehta RSS

    Not able to obtain certificate

    Komal Mehta

      Hi,

       

      As a Requester, I have created a .key and .csr file.  Now, when I try to submit the csr to obtain a certificate from Adobe, I am getting the following error.

       

      Sorry, this page is not available

      Broken link?

       

      It seems the server is down. Or provide an alternate link.

       

      thanks!

      Komal

        • 1. Re: Not able to obtain certificate
          N Griffin Employee Hosts

          Hi Komal,

           

          Can you please try this URL:

          http://www.adobe.com/cfusion/drm/index.cfm

           

          Thanks,

          Nobo

          • 2. Re: Not able to obtain certificate
            Komal.Mehta Community Member

            Thanks Nobo, for the new URL.

            I submitted the csr at this url, to find the same "Broken Link error". Surprisingly, I am getting the error message in Japanese language as:

            --------------------

            誠に申し訳ございませんが、アクセスしようとされたページが見つかりません。

            お客様のご覧になっていたページからのリンクが無効になっている可能性があります。

            日本語のホームページにお戻りいただくか、こちらのサイトマップから目的のページをお探しください。

            ---------------------

            which translates to:

            ---------------------

            Sorry, page not found that trying to access.
            You may have disabled the link from your page they are viewing.
            Return to the home page or visit us in Japanese, Please look here from the site map page you want.

            ---------------------

            Please suggest what do I try next?

            I am wondering if my csr file has got some issue. Should I private-message you my csr file for confirmation?

             

            thanks,

            Komal