2 Replies Latest reply on Jan 31, 2012 5:32 AM by Harm Millaard

    Premiere Pro CS 5.5 freezes when creating new project

    bonarae Level 1

      Sorry this is my first post here. I've searched high and low both in the forums and on the web but I found nothing similar to my situation.


      When I create a new project and after I create a Sequence or press the Cancel button, Premiere Pro just freezes with no sign of responding. The same goes with opening of the created project after a fresh loading of the application.


      I have tried everything found in the various documents (uninstalling/reinstalling Premiere Pro, uninstalling/reinstalling QuickTime, updating Premiere Pro, among others) but the same problem persists. The other Adobe applications I use save for After Effects (Photoshop, InDesign, Acrobat) all work fine.


      System Specs (it's a laptop BTW)

      Intel Core i5 - 2430M

      Windows 7 Home Basic SP1 64-bit (it's unclear in the system requirements which editions of Windows 7 are supported by Premiere Pro CS5 and CS5.5)

      4 GB DDR3 RAM

      1 750 GB HDD (2 partitions: 320 GB and 430 GB)

      NVIDIA CUDA-supported video card (GeForce GT 540M 2 GB video RAM)


      Is Premiere Pro only supported on desktops and in higher editions of Windows 7?