2 Replies Latest reply on Jan 31, 2012 5:32 AM by Harm Millaard

    Premiere Pro CS 5.5 freezes when creating new project


      Sorry this is my first post here. I've searched high and low both in the forums and on the web but I found nothing similar to my situation.


      When I create a new project and after I create a Sequence or press the Cancel button, Premiere Pro just freezes with no sign of responding. The same goes with opening of the created project after a fresh loading of the application.


      I have tried everything found in the various documents (uninstalling/reinstalling Premiere Pro, uninstalling/reinstalling QuickTime, updating Premiere Pro, among others) but the same problem persists. The other Adobe applications I use save for After Effects (Photoshop, InDesign, Acrobat) all work fine.


      System Specs (it's a laptop BTW)

      Intel Core i5 - 2430M

      Windows 7 Home Basic SP1 64-bit (it's unclear in the system requirements which editions of Windows 7 are supported by Premiere Pro CS5 and CS5.5)

      4 GB DDR3 RAM

      1 750 GB HDD (2 partitions: 320 GB and 430 GB)

      NVIDIA CUDA-supported video card (GeForce GT 540M 2 GB video RAM)


      Is Premiere Pro only supported on desktops and in higher editions of Windows 7?