1 Reply Latest reply: Jan 31, 2012 12:23 PM by Andrew Smith RSS

    Updating Folios Taking forever!!!!

    Automator21 Community Member
    Automator21 Jan 31, 2012 10:01 AM

      Hi all,

      Is anyone experiencing issues downloading folios onto Adobe Content Viewer for the ipad, a 16MB folio took more that 30 minutes to download and I had a good 4G connection. Updating articles is also taking more than the usual.

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        • 1. Re: Updating Folios Taking forever!!!!
          Andrew Smith Community Member
          Andrew Smith Jan 31, 2012 12:23 PM (in response to Automator21)

          We are experiencing slowness up and down as well.  iPad and Android have been downloading slower since last week.  The upload progress bar also seems much slower this week.

           

          I was having to repeatedly download an updated article that included a 170MB video and after taking a long time to download it would crash the Android viewer app during the install process.  It happened at least three times in a row.  I re-encoded the video and got the file size down to 90MB and it finishes the installation now.

           

          Andrew