3 Replies Latest reply on Jan 31, 2012 1:18 PM by Szalam

    cant get after effects to install

    pedro1991

      Hi a bought Adobe Premiere Pro CS5.5 for the reason to get after effects but after i completed the installation the only application which did not download and install was after effects does anyone know how i can fix this as i only bought if for my work and it is a waste of money if i cant use it thanks

        • 1. Re: cant get after effects to install
          Mylenium Most Valuable Participant

          You didn't tell us anythung about your system, so it will be impossible for anyone to advise.

           

          Mylenium

          • 2. Re: cant get after effects to install
            pedro1991 Level 1

            Model Name:          iMac

              Model Identifier:          iMac12,1

              Processor Name:          Intel Core i5

              Processor Speed:          2.5 GHz

              Number of Processors:          1

              Total Number of Cores:          4

              L2 Cache (per Core):          256 KB

              L3 Cache:          6 MB

              Memory:          4 GB

              Boot ROM Version:          IM121.0047.B0A

            AMD Radeon HD 6750M:

             

              Chipset Model:          AMD Radeon HD 6750M

              Type:          GPU

              Bus:          PCIe

              PCIe Lane Width:          x16

              VRAM (Total):          512 MB

              Vendor:          ATI (0x1002)

              Device ID:          0x6741

              Revision ID:          0x0000

              ROM Revision:          113-C2950H-170

              EFI Driver Version:          01.00.544

              Displays:

            iMac:

              Resolution:          1920 x 1080

              Pixel Depth:          32-Bit Color (ARGB8888)

              Main Display:          Yes

              Mirror:          Off

              Online:          Yes

              Built-In:          Yes

              Connection Type:          DisplayPort

            • 3. Re: cant get after effects to install
              Szalam Adobe Community Professional & MVP

              Wait, you said you bought Premiere Pro CS5.5 You didn't say you bought the production bundle or anything. Premiere doesn't include After Effects. You need to buy one of the suites of software to get After Effects, or just buy After Effects on its own.