1 Reply Latest reply on Feb 23, 2012 7:26 AM by Priyank Shrivastava.

    Querry Captivate install errors


      Upon completion of the full liscenced version of Captivate 5.5 install, I recived the following messages (below).


      I looked this up online and altered the settings on the system as some of the other corrective documetation indicated and these same errors each time.

      5 reinstalls is enough.


      The laptop I installed this on exceedes all the requirements for the program.


      2.10 GHz Intel Core™ Duo processor

      Win 7

      3GB RAM

      more than 75 GB of space

      32 bit Video Card


      I can open the program, but since I am not the primary user,

      I want to know the effects these error/warnings will have and how to correct them

      when they do cause an issue for the user.


      Will updates for these correct the problem in time, or is there a fix for them now?


      Thank you.





      Exit Code: 6

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 3 error(s), 3 warning(s)

      WARNING: DW065: Display requirements not met for {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10}

      WARNING: DW065: Display requirements not met for {C92E440F-EE79-4A28-B1E1-EC82B6F2AF33}

      ----------- Payload: {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10} Adobe Captivate 5.5 -----------

      WARNING: DF012: File/Folder does not exist at C:\Users\Max\Desktop\Adobe Captivate 5.5\Adobe Captivate 5.5\payloads\AdobeCaptivate5.5Core\OEM(Seq 4002)

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Captivate Reviewer: Install failed

      ERROR: DW050:  - Adobe Captivate Quiz Results Analyzer: Install failed