1 Reply Latest reply on Feb 3, 2012 1:00 PM by Frustrated in AZ

    Unable to open purchased ebook

    lyd.g

      I purchased a textbook a while back and I was able to open it on digital editions and had been using it fine. Then I quit the program and tried to reopen it today to read some more and when I tried to access the ebook, it wouldn't let me. I tried to reopen it from the publisher's link and it just reads:

      Error getting license

      License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      I don't know what to do. I need to have access to my textbook.