1 Reply Latest reply on Feb 5, 2012 11:35 PM by Frustrated in AZ

    Downloaded ADE getting error message: Error getting license License server communication problem:

    pb888888

      I recently downloaded ADE and purchased an online coursepacket that requires ADE to open.  I have tried authorizing my account multiple times and it says that it is successful but everytime I download the coursepacket file it won't let me open it and comes up with this error message everytime:

      Error getting license

      License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      I have no ideas left and the live chat person sent me here to try and get this resolved.  Please help!