21 Replies Latest reply on Feb 9, 2012 2:00 PM by nealeh

    Need help with a problem file format

    317717mojoman Level 1

      Let me begin by giving you the details. Here is a screenshot showing the GSPOT analysis of the file I am capturing: http://screencast.com/t/eBmjWnGmny9B

       

      Here is a screenshot of SUPER, the program I use to convert the file prior to importing into Premiere Elements 8:  http://screencast.com/t/xLKPMEnFLXJ6

       

      and another with more info from SUPER concerning the audio part of the file: http://screencast.com/t/VuiHvQhO

       

      Here is short screenshot video showing the problem in Premiere Elements 8 after the converted file is imported:  http://screencast.com/t/Cj3GCxJi

       

      Every file I import after converting in SUPER has dozens of these "artifacts".

       

      Here are the Premiere Elements 8 settings I am using:  http://screencast.com/t/AGjYQ8fM

       

      WHAT AM I DOING WRONG? WHAT SHOULD I DO DIFFERENTLY?

       

      SOMEONE, ANYONE, HELP PLEASE!!!!

        • 1. Re: Need help with a problem file format
          nealeh Level 5

          I may be misunderstanding your problem but it seems to me you are:

           

          • Starting of with a 1280x720 video clip.
          • Using Super to convert (down-rezzing) the video and audio to a 720x576 SD clip
          • Loading (up-rezzing) that 720x576 clip into a 1280x720 project.

           

          Why aren't you loading your original 1280x720 clip into a 1280x720 project from where, if it's what you are trying to achieve, Share it to a DVD.

           

          Where did your clip come from and what do you want to do with it (email it, play it on a DVD player, upload it to youtube, ...)?

           

          Cheers,
          --
          Neale
          Insanity is hereditary, you get it from your children

          • 2. Re: Need help with a problem file format
            317717mojoman Level 1

            The original file is totally unusable by PE8 (red box). It has to be converted to something PE8 can work with. I read on this forum to use SUPER and the exact settings you see in my previous screenshot. Is there a better way to set up SUPER to produce a usable file?

             

            The original file comes from a Sony DSC-520 still camera using it's video capture mode on 720p fine. I upload these to a YouTube channel, and my employer requires them to be a minimum of 720p.

            • 3. Re: Need help with a problem file format
              nealeh Level 5

              What you are doing will produce dreadful results. First of you are throwing a ton of resolution away by converting your HDV to SD. Then you are compounding it by trying to add pixels out of thin air when trying to up-rezz it back from SD to HDV.

               

              It would be better to try and find what the problem is with the original HDV clip and a better way to convert for PRE without introducing a ton of blur.

               

              What exactly happens when you import the clip to PRE? I don't understand what you mean by "red box" when you say:

              The original file is totally unusable by PE8 (red box).

               

              Actually the best results will happen by persuading your employer to buy you a decent camera - the DSC-W520 is a cheap point & shoot still camera with low end video recording tacked on. If HDV is your employers preferred format you can probably buy a tape based HDV camcorder secondhand for a reasonable price. PRE will work very well with that type of camera and format.

               

              Cheers,
              --
              Neale
              Insanity is hereditary, you get it from your children

              • 4. Re: Need help with a problem file format
                317717mojoman Level 1

                Anytime PE8 finds a file format that it can't play or edit, it simply displays a red box where the file preview would normally be.

                 

                Obviously what I'm doing isn't working. So, what should I do? What format should I convert into? SUPER is capable of converting into nearly any format. What do you recommend?

                 

                Unfortunately a new camera isn't going to happen anytime soon.

                • 5. Re: Need help with a problem file format
                  the_wine_snob Level 9

                  I am not familiar with the "red box." If PrE has an issue Importing a file, it usually shows an error message, that basically says, "can't do that, as there is a CODEC missing... "

                   

                  Can you post a screen-cap of that "red box?"

                   

                  This isn't what you are seeing, is it?

                  Media_Offline.png

                  Good luck,

                   

                  Hunt

                  • 6. Re: Need help with a problem file format
                    317717mojoman Level 1

                    No, I am familiar with the media offline red box you are referring to. Here is the red box I'm talking about:  http://screencast.com/t/Tl0SnCQWCX and here: http://screencast.com/t/yXgtyXX0FEu

                     

                    Just FYI, the audio in the file works perfectly, but the video remains solid red.

                     

                    Bill, did you read the early part of this discussion? I'm very interested to get your take on what I am doing wrong and what I need to do to make this work.

                     

                    Is Nealeh right when he says I am effectively down converting the resolution of the original file when I use SUPER on the setting indicated in my first post?

                    • 7. Re: Need help with a problem file format
                      Steve Grisetti Adobe Community Professional

                      What model of camcorder is this video coming from?

                       

                      Did you say you're converting all of your video in Super? If so, which specs are you using for your output? It sounds like your'e converting to an imcompatible format.

                      http://forums.adobe.com/thread/415317?tstart=0

                      • 8. Re: Need help with a problem file format
                        317717mojoman Level 1

                        Let me begin by giving you the details. Here is a screenshot showing the GSPOT analysis of the file I am capturing: http://screencast.com/t/eBmjWnGmny9B

                         

                        Here is a screenshot of SUPER, the program I use to convert the file prior to importing into Premiere Elements 8:  http://screencast.com/t/xLKPMEnFLXJ6

                         

                        and another with more info from SUPER concerning the audio part of the file: http://screencast.com/t/VuiHvQhO

                         

                        Here is short screenshot video showing the problem in Premiere Elements 8 after the converted file is imported:  http://screencast.com/t/Cj3GCxJi

                         

                        Every file I import after converting in SUPER has dozens of these "artifacts".

                         

                        Here are the Premiere Elements 8 settings I am using:  http://screencast.com/t/AGjYQ8fM

                         

                        The original file comes from a Sony DSC-520 still camera using it's video capture mode on 720p fine. I upload these to a YouTube channel, and my employer requires them to be a minimum of 720p.

                         

                        Funny that you would offer that forum link, because that's exactly where I found the instructions to set up SUPER. Though looking at it a second time it seems I may have screwed up the scale size and used 720:576 rather than the 720:480. Will that make a difference?

                         

                        Thank you for your help.

                        • 9. Re: Need help with a problem file format
                          Steve Grisetti Adobe Community Professional

                          First thing to note is that your Super output specs are confused. You've got PAL dimensions (720x576) paired with an NTSC frame rate (29.97). This is probably why you're not creating a compatible DV-AVI file.

                           

                          If you're creating NTSC DV, try 720x480 at 29.97 fps. If your project is set up for NTSC DV video, this converted clip should load onto your timeline with no red lines above it.

                           

                          But you'd be better off leaving a conversion out of the process completely and instead capturing to a format that Premiere Elements can edit.

                           

                          What device are you using to capture in such a bizarre format? Have you considered the ADS Pyro AV Link or the Canopus AVDC? These are DV bridges that capture any input as editable DV that's fully compatible with programs like Premiere Elements.

                           

                          Finally, what kind of device is your original video coming from? There's probably a simpler, more efficient and more effective workflow available.

                          • 10. Re: Need help with a problem file format
                            317717mojoman Level 1

                            Just FYI, I just now attempted a conversion in SUPER with all the same setting except I changed to the 720:480 scale size, and it did not make any difference. The converted file still has many dozens of "artifacts".

                             

                            I have discovered that the converted files work very nicely with the following settings: http://screencast.com/t/te2M1Q5EuBrk  However, this appears to compromise the resolution down from 720p to 480p. Obviously the goal here is to convert the original file which is at 720p into a format that maintains 720p and is compatible with PE8.

                            • 11. Re: Need help with a problem file format
                              Steve Grisetti Adobe Community Professional

                              I'm still not sure converting is your best solution.

                               

                              You'd be best to capture to an editable format and save the extra steps.

                              • 12. Re: Need help with a problem file format
                                317717mojoman Level 1

                                Steve, apparently you have not been reading all of the posts in this string. As I have previously indicated, the original file from the Sony DSC-520 still camera using it's video capture mode on 720p fine, is not a useable file format in PE8. When loaded into PE8 in it's original format (unconverted) I get the following:

                                http://screencast.com/t/Tl0SnCQWCX and here: http://screencast.com/t/yXgtyXX0FEu

                                 

                                A different camera is not possible at this time. Therefore, conversion is my only option.

                                 

                                Can I please be taken as not snotty and just attempting humor when I say a gigantic DUH!, to the "You'd be best to capture to an editable format and save the extra steps." comment. NO KIDDING!! In my dreams I capture video with a camera that produces a perfectly usable file format for PE8, but apparently no such camera exists in the real world. If it does, and it costs around $300 I WOULD EAT MY YOUNG TO KNOW THE MAKE AND MODEL!!

                                 

                                So, barring the existence of the aforementioned mystery camera, what I really need to know is how to set up SUPER to produce the best possible useable file without compromising the 720p resolution. Is this even possible??

                                • 13. Re: Need help with a problem file format
                                  nealeh Level 5

                                  If you can produce a file no bigger than 30MB from your camera I'll take a look at it and see if PRE10 can edit it natively.

                                   

                                  Either upload to a file share site or email it to (remove all the spaces):

                                   

                                  t h r o w . a w a y @ h o t m a i l . c o m

                                   

                                  And yes - that is a real email address for me but one I only use for incoming mail for one-offs or for websites that insist on an email address (and you just know it will trigger spam, spam, and more spam).

                                   

                                   

                                  Cheers,

                                  --

                                  Neale

                                  Insanity is hereditary, you get it from your children

                                  • 14. Re: Need help with a problem file format
                                    317717mojoman Level 1

                                    Hey guys, please don't give up on me! I'm desperate!

                                     

                                    Any luck editing that file I sent you Nealeh?

                                     

                                    Anyone have ideas about a different way to convert this file in SUPER?

                                     

                                    Please, someone help!

                                    • 15. Re: Need help with a problem file format
                                      Steve Grisetti Adobe Community Professional

                                      Have you tried the Super settings I recommended in my link?

                                       

                                      As for the original footage, you had me confused by the word "capture". Capturing means streaming your video in and then just copying segments to your computer. You're not doing that, right? You're downloading footage from the camcorder over a USB connection, right?

                                      • 16. Re: Need help with a problem file format
                                        Steve Grisetti Adobe Community Professional

                                        Also, according to these online specs, your camcorder shoots video no larger than 320x240.

                                        http://www.cameras.co.uk/specs/sony-dsc-w520.cfm

                                         

                                        Is that correct? If so, how are you getting 720p video form it?

                                        • 17. Re: Need help with a problem file format
                                          nealeh Level 5

                                          Got the file.

                                           

                                          Loads into PRE10 with Project Setting NTSC> AVCHD> AVCHD LITE720p30 perfectly - no red lines, native editing.

                                           

                                          I never had PRE8 so I don't know if that setting is available to you.

                                           

                                          1.png

                                           

                                          Is it from a Sony PSP ? 'cos that's what Gspot thinks it came from:

                                           

                                          2.png

                                           

                                          Cheers,

                                          --

                                          Neale

                                          Insanity is hereditary, you get it from your children

                                          • 18. Re: Need help with a problem file format
                                            317717mojoman Level 1

                                            Yes, I mentioned previously, I have already tried the settings described in your link.  I had been using the wrong scale size, but I've now tried it both ways and neither produces a file that is useable in the HDV settings in PE8. There are MANY artifacts, as shown in my previous post in this string.

                                             

                                            The converted file DOES work in the DV settings in PE8, but this compromises resolution down to 480p.

                                             

                                            Not sure what specs you are looking at, but the camera is definitely shooting in 720p. I know that my posts may give the appearance that I'm an idiot, but I'm actually a very accomplished and capable technology freak. That's partly why I am so frustrated with this issue, because normally I can figure these things out on my own. I AM ABSOLUTELY CERTAIN THIS CAMERA IS SHOOTING IN 720P. If you doubt this, look closely at the file analysis info below produced by GSPOT and SUPER. Both confirm the original file is 720p

                                             

                                            Just FYI, I genuinely appreciate the fact that anyone is willing to help me, but at this point I feel like I'm going in circles and not getting anywhere.

                                             

                                            Again, here is the file format my camera produces, per GSPOT:  http://screencast.com/t/eBmjWnGmny9B  and again per SUPER: http://screencast.com/t/xLKPMEnFLXJ6

                                             

                                            THIS FILE FORMAT DOES NOT WORK IN PE8. Imported directly without conversion I get this:

                                            http://screencast.com/t/Tl0SnCQWCX and here: http://screencast.com/t/yXgtyXX0FEu

                                             

                                            I need to know how to convert this UNUSABLE file format into something useable in PE8 that preserves the 720p resolution. Is this possible?

                                            • 19. Re: Need help with a problem file format
                                              317717mojoman Level 1

                                              Nealeh, you are awesome! Thank you. Will reply back later after I have tried the new settings.

                                               

                                              It's a SONY camera, so I suppose they are using a similar file format as the SONY PSP. Figures :~)

                                              • 20. Re: Need help with a problem file format
                                                317717mojoman Level 1

                                                Bummer, PE8 doesn't have the setting you describe. Looks like I will need to upgrade. Figures again :~)

                                                 

                                                Thanks again for your help.

                                                • 21. Re: Need help with a problem file format
                                                  nealeh Level 5

                                                  I've loaded the video to YouTube using the standard PRE10 Flash Widescreen setting. No tweaking - just letting PRE do its thing (note though that the standard setting is only 640x360).

                                                   

                                                  http://www.youtube.com/watch?v=ua9aVNEEdW8

                                                   

                                                  3.png

                                                   

                                                  [EDIT] And here's the HD version (again just letting PRE do it's thing). Note that this has been upscaled as there is no standard PRE Youtube setting for 720p. http://www.youtube.com/watch?v=ae3R4Zqu9js

                                                   

                                                  Remember to set the quality level you want to view:

                                                   

                                                  1.png

                                                   

                                                  Cheers,

                                                  --

                                                  Neale

                                                  Insanity is hereditary, you get it from your children

                                                   

                                                  Added [EDIT] for HD version