Are there any networked, or networked HDD's involoved?
Can you detail the I/O Sub-system of your computer, such as HDD's, their speed, size, controller type, defragmented free-space and how you have them allocated, and your Project set up?
i have the same frustration.
i size the application to open in less then full screen and the next time i open the same or any other prel i get put into full screen. i set my media view to a detail view and the next time i open the program it is set back to posting thumbnails. if this is an I/O Sub-system problem, dependent on what kind of hard drive you have , then adobe has a serious lack of programing talent. Shareware applications remember previous settings. i think Bill does not know what he is doing so he is sending you on a wild goose chase. when he says good luck, he is just kissing you off.
Welcome to the forum.
For someone so new, I find this to be a very rude, and totally uncalled for comment:
when he says good luck, he is just kissing you off.
You do not know me well enough to make such a comment, and until you do, you might want to refrain from such.
I will let others address your problem, as I find it beneath my efforsts.
Yeah, it is a problem. You should let Adobe know of this.