5 Replies Latest reply on Feb 11, 2012 7:13 PM by Todd_Kopriva

    cannot install the trial version

    mem1006

      I've downloaded the trail version of premiere pro cs5.5 form adobe with the download assistant.

      It's completely downloaded but the program cannot extract it..

       

      I've searched for hours but I couldn't find the working solution..

      • opening the .7z file with WinRar / 7Zip -> unknown format or damaged
      • multiple closing and opening the download assistant
      • support center / forum
      • disable firewall / open assistant as admin

       

           ...nothing works for me

       

      Windows 7 Home Premium 64bit

      i5 4GB RAM

      299GB free space!!

       

      I don't know what to do.. please help me