1 Reply Latest reply on Oct 8, 2012 3:16 AM by FernandoJorge

    Faulting application Flash.exe, version 11.5.1.349, faulting module ntdll.dll

    SantoshManjrekar

      Hi,

      I am using Web Premium CS 5.5 in which the Flash professional module crashes frequently with following event logs description

       

      Faulting application Flash.exe, version 11.5.1.349, faulting module unknown, version 0.0.0.0, fault address 0x13eadfb0

      Faulting application Flash.exe, version 11.5.1.349, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x0004487f

      Faulting application Flash.exe, version 11.5.1.349, faulting module unknown, version 0.0.0.0, fault address 0x13e32258

      Hanging application Flash.exe, version 11.5.1.349, hang module hungapp, version 0.0.0.0, hang address 0x000000000

       

       

      The operating System is Windows XP. Clean installed after the errors. but still facing same problem. Also installed the patch Adobe Flash Professional CS5.5 Update 11.5.1

       

      Please help me with the solution to this problem

       

      Thanks & Regards,

      Santosh Manjrekar