1 Reply Latest reply on Feb 8, 2012 7:25 PM by John Hawkinson

    Crashing inDesign, bad format file, and more

    DesignZProv

      InDesign has started playing not very nice over the past three weeks. It started with the app not responding if I left it idle for a period of a few hours. I would have to force quit. Then it started saying bad file format when i try to make a pdf. It has also told me that I it doesn't have enough memory and I should delete some files. Most recently it has escalated to crashing when I start the program and use Command O to open a doc. I am running a new MacBook Pro (6 weeks old) with OS 10.7.2, using CS 5.5. I use Suitcase Fusion 3 to manage fonts.

       

      This was part of the last crash report generated:

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

      Does this mean anything to anyone?

       

      Help! I need to get some work done!

        • 1. Re: Crashing inDesign, bad format file, and more
          John Hawkinson Level 5

          It started with the app not responding if I left it idle for a period of a few hours. I would have to force quit.

          Next time, run Activity Monitor and then View > Send Signal: Abort (SIGABRT) and upload the crash report to http://pastebin.com/ and post a link here.

           

          I use Suitcase Fusion 3 to manage fonts.

          I'll bet you 2:1 this is the source of problems.

           

          This was part of the last crash report generated:

          Exception Type:  EXC_BAD_ACCESS (SIGBUS)

          Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

           

          Does this mean anything to anyone?

          Yes, it means InDesign crashed. 90% of crashes are this variety. The rest of the crash report is necessary. Upload to http://pastebin.com/ and post a link here.