I just downloaded ADE yesterday and then downloaded a library bookto my PC. However, the book went into My Documents on the PC, it did not go into the ADE, and I keep getting a message in ADE that says "Error getting license. Server communication problem. E_Adept_Request_Expired" It is NOT a problem with the date, time and time zone on my PC. They have not changed since yesterday, other than to stay current. What is going on? Can anyone help me? Thanks.
I'm sorry, Pat, but the error message is generated when ADE compare dates
and times (and uses the time zone also) with the information supplied in
library ebook files. It would appear that the library ebook file and your
computer's settings are off enough so that the library ebook's loan period
If your computer's date, time and time zone are correct and current, then
the library's system may have generated an incorrect date. I would contact
the library's technical support function and tell them what's happening.
Don't take 'it's Adobe's problem' for an answer - ask them if they can
arrange another download, etc....