1 Reply Latest reply on Feb 10, 2012 4:59 AM by Steve Grisetti

    Can't view my project? White screen? "Incompatible display driver"? HELP?!

    eabluewolf

      okay so i'm having this issue where i CAN open the project but when i go to play it i can't SEE it play. It's just a white screen. The audio plays but no video can be seen. This happens with ALL of my projects. A message also comes up when i try to open ANY of my projects that says this:

       

      We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.

      Display driver details: ATI Technologies Inc. - ATI Mobility Radeon. HD 530v 3.2.9756 Compatibility Profile Context

       

      I don't know what this means and i don't know how to fix it. I used and played these same projects just yesterday and everything worked fine. I even cleared some space on my computer to make sure it wasn't just filled up with media.

       

      PLEASE SOMEONE HELP ME I JUST GOT PREMIERE FOR CHRISTMAS I DON'T WANT TO WASTE THE MONEY!