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Flash not detected suse 11.4 / Firefox 9.0.1

New Here ,
Feb 10, 2012 Feb 10, 2012

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Hi,

I am not able to get Flash player to work since updating firefox.

OS:

openSUSE 11.4 (x86_64)

VERSION = 11.4

CODENAME = Celadon

Installed firefox 9.0.1

Installed flashplayer from    install_flash_player_11_linux.x86_64.tar

When I run firefox, flash player is not detected.

Firefox says   "For your safety, Firefox has disabled your outdated version of Flash."

./mozilla/firefox/plugins/pluginreg.dat shows:

[INVALID]

/usr/lib64/flash-plugin/libflashplayer.so:$

1328726850000:$

I realize this could be a problem with firefox, but can you confirm that the

OS/firefox/flash configuration described should work?

Any suggestions as to why flash is not being detected?

Thanks,

George

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Adobe Employee ,
Feb 10, 2012 Feb 10, 2012

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Afaik, this should work.  Forwarded to our Linux/Mozilla expert for their review.

Chris

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New Here ,
Feb 14, 2012 Feb 14, 2012

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Hi,

Thanks for your response.

Any word from the Linux/Mozilla expert?

George

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Adobe Employee ,
Feb 14, 2012 Feb 14, 2012

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Hi George,

He just got back into the office yesterday from a two week break.  He let me know that he'd try this out shortly.

Chris

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New Here ,
Feb 20, 2012 Feb 20, 2012

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Hi

Has anyone had a chance to look into this one

yet?

thanks very much

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Adobe Employee ,
Feb 21, 2012 Feb 21, 2012

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can anyone point me to a repository than still has Open Suse 11.4 iso for download?

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New Here ,
Feb 22, 2012 Feb 22, 2012

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Adobe Employee ,
Feb 22, 2012 Feb 22, 2012

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bah...  thanks george492.  i neglected to add /en to the path.  downloading now.

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Adobe Employee ,
Feb 22, 2012 Feb 22, 2012

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i'm not able to reproduce that specific issue (see screenshot).

here's the steps i used:  base suse 11.4 install included no flash and firefox 4beta 64-bit

snapshot.png

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New Here ,
Feb 23, 2012 Feb 23, 2012

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I will try out this strategy.

Can you tell me the md5sum of the libflashplayer.so that you used?

thanks.

I am using:

d4d48f1ad3995a698025dcd33e471aff  libflashplayer.so

Also, I reverted to firefox 4.0.1 and I have the same problem:

[INVALID]

~/.mozilla/plugins/libflashplayer.so:$

1330006985000:$

N.B. When I last had flash working with firefox 4.0.1 I think I was using the 32-bit version

and nspluginwrapper.  Perhaps there are some residuals that are causing the problem.

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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i don't have access today to the machine i tested, but the checksum should be

0485791c89b04e73fe75f11c5d20dbc1  libflashplayer.so (64-bit)

flash player 11 is available in 64-bit which means you don't have to run nspluginwrapper (suggest to uninstall it).  since you no longer need the wrapper it will be more stable running in the native 64-bit firefox browser.

ping me if you have any other questions.  thanks...

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New Here ,
Feb 23, 2012 Feb 23, 2012

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I found the player with the checksum you indicate (must be a very recent update).

I had already uninstalled nspluginwrapper.

But no luck.

pluginreg.dat still shows:

[INVALID]

~/.mozilla/plugins/libflashplayer.so:$

1329189939000:$

Any suggestions of things to look at/for?

Any idea why firefox determines the player to be Invalid?

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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if the checksums are the same for libflashplayer.so make sure your version of firefox is 64-bit.  when i went to the firefox site, the default download is the 32-bit version.  let me know...

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New Here ,
Feb 23, 2012 Feb 23, 2012

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This is what it is showing:

Mozilla/5.0 (X11; Linux i686 on x86_64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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where is that information coming from? 

i usually verify in terminal... navigate to the firefox directory and type the following command:

input: file firefox

output: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.6.9, stripped

make sure there are no other instances of firefox running.  you can launch firefox by typing the following command:

input: ./firefox

the importance of this is that you are not potentially launching another version of firefox which doesn't understand the 64-bit plugin in ~/.mozilla/plugins

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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i downloaded the 32-bit firefox and this is what i see which sounds what you are encountering.  maybe?  you can see in terminal when the plugin is attempting to load...  it is the incorrect type because it's a 64-bit plugin.

snapshot32Firefox.png

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New Here ,
Feb 23, 2012 Feb 23, 2012

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I am beginning to see light ...

So, I got that information from the 'TroubleShooting Information' under 'Help' after launching firefox.

However, using your method - alas, it claims to be 32-bit!

I couldnt find the 9.0.1 64-bit to download, but I found a test version 13 which i downloaded just

to try out.  Using file firefox it indicates it is 64-bit.  ./firefox -version reports 13, but when

I run it ./firefox and look in About, it stills says 9.0.1.  

So, I think the solution is to uninstall all versions of firefox, find the 9.0.1 64-bit and

try that.  Do you have a link to the 9.0.1 64-bit?

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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i gave the link to the 64-bit firefox 9.0.1 earlier: ftp://ftp.mozilla.org/pub/firefox/releases/9.0.1/linux-x86_64/en-US/

it comes from the release branch, so it will probably update to 10.0.2 after the next launch.  looking forward to hear this works for you...

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New Here ,
Feb 23, 2012 Feb 23, 2012

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Didnt work on first try, but worked after a system reboot.

Thanks very much for your help.

Not sure why the x86_64 tar file I first downloaded installed the 32 bit version though.

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Adobe Employee ,
Feb 23, 2012 Feb 23, 2012

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i am glad you are up and running!

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